Belmont Pets & LaunderPet
4329 E. Broadway
Long Beach, CA 90803
Pet Store: 562-433-3605
Grooming: 562-433-5671
Office Phone/Fax: 562-983-7679
April 11, 2004
Andres Diaz
PetSpa USA
Dear Andres,
Thank you for inventing the pet spa cabin! As you know, the pet spa cabin entered service at Belmont Pets & LaunderPet on March 8, 2004 & it has been a huge success! In the 1st month of operation, the pet spa cabin washed many dogs & cats with great results & created many satisfied customers. In addition to performing well with almost zero downtime, the pet spa cabin has generated fantastic publicity for Belmont Pets & LaunderPet as a result of being featured in the following major news stories:
TV-CBS’s Early Show-3/29/04
TV-FOX Channel 11 (KTTV)-3/30/04
TV-WB Channel 5 (KTLA)-4/5/04
Radio-KFWB New 98 (AM 980)-3/15/04
Radio-KNX 1070 (AM 1070)-3/17/04
Newspaper-Long Beach Press-Telegram-3/15/04
In addition, stories have appeared in other local newspapers (not mentioned above) & reporters have inquired about the pet spa cabin from as far away as Omaha, NE!
As a result of all the media attention& word of mouth publicity, people hav been coming to Belmont Pets & LaunderPet from near & far to see & experience the pet spa cabin. This weekend, a family from San Bernardino, CA (over 60 miles away) to play at a local dog beach & wash their dog in the pet spa cabin on their way home. The father told 1 of my employees that the family designed their entire day around a trip to the pet spa cabin at Belmont Pets & LaunderPet. In addition, my employees have received many calls from the greater Los Angeles area who wanted to know where they could find a pet spa cabin in their own neighborhood. As you can imagine, sales are up in all segments of the business as a result of the publicity generated by the pet spa cabin.
Again, thank you for inventing the pet spa cabin & for convincing me that it would be great for customers at Belmont Pets & LaunderPet.
Sincerely,
Eric B. Hatch
President, LaunderPet, Inc.
DBA-Belmont Pets & LaunderPet
The Pet Salon
2101 Greentree Rd.
Scott Towne Center Suite: B-109
Pittsburgh, PA 15220
412-279-5331
May 20, 2004
Dear Andres,
I just wanted to take a minute to tell you what a great job the petspa has done for us over the last year & a half. It has provided a safe method of doing very large dogs as well as cats. We have eliminated the need to have our employees lift large, overweight, or medium dogs into tubs where employees could get injured in the process. In addition, we don’t have to restrain the dog to the tub with a noose – which is a safety concern to us all. Cat bites during bathing have been eliminated – our workmen’s comp carrier is happy. Furthermore, the big bonus is that we saved $15,000 in labor during the 2004 calender year. We want to thank you for developing a safe, unique product that is industrial grade & will for many years to come
Sincerely,
Michael J. Lisk
Managing Member
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